Privacy Policy

1. Introduction

Welcome to AiSmartClass, a multi-tenant learning management platform designed to serve both private tuition systems and the public Open Playground. We are committed to protecting your privacy and ensuring transparency in how your data is handled.

2. Information We Collect

• Personal Information: Mobile number, name, and academic details provided during registration or use of our services.
• Usage Data: Device information, log data, and analytics to improve your experience and platform security.
• Communication Logs: Records of SMS/WhatsApp notifications and support interactions.

3. Global Identity & Data Isolation

• Global User Account: Your mobile number is your unique identity across all tenants in AiSmartClass.
• Data Isolation: Academic records, progress, and institute-specific data are strictly isolated and never shared between different tuition systems or playgrounds.

4. Use of Data Processors

• Supabase: Secure data storage and authentication for AiSmartClass
• Cloudflare: Network security and content delivery for AiSmartClass
• Cloudflare R2: File storage and content delivery for AiSmartClass

5. AI Assistant Usage

• Gemini API: Student queries may be processed by external AI services.
• No Storage: We do not store your personal data or academic content in these AI systems.
• Privacy: The AI Assistant only processes information necessary to answer your questions.

6. Security Measures

• Dynamic watermarking on video content
• Signed video links for secure access
• Regular security audits and monitoring

7. Your Rights

• Access, update, or delete your personal information at any time
• Contact our support team for any privacy-related requests

8. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via the platform or email.

9. Contact

For any privacy-related concerns, please contact us at support@aismartclass.in.